Privacy Policy

1. Information We Collect

At Cloudnine Club, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information.

When you make a booking, we collect the following information:

Full name and contact details (name, surname, email, and phone number).
Payment details necessary to process your reservation.

2. Use of Your Data

Your data is used solely for:

Confirming and managing your booking.
Communicating with you about the workshop you have reserved.
Complying with our legal and tax obligations.

3. Payment Processing

All payments are processed securely by Viva Payments.

4. Data Retention

We retain your personal information for as long as your account remains active in our system. This allows us to manage your bookings and provide you with uninterrupted access to our services. In the event that you choose to delete your account, all associated personal data will be automatically removed from our database.

5. Your Rights

Request access to the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request deletion of your data, where legally permitted.

For any privacy-related inquiries, please contact us at cloudnineathens@gmail.com. We will respond in line with the requirements of applicable data protection legislation.

Cookie Policy

This website uses cookies to ensure proper functionality and to provide you with an improved browsing experience.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember your actions and preferences for a certain period of time.

2. Why We Use Cookies

We use cookies for the following purposes:

Essential cookies: Necessary for the operation of the website, such as enabling the booking system.
Performance cookies: Collect anonymous data on website usage to help us improve navigation and content.
Functional cookies: Remember your preferences to provide a smoother user experience.

3. Third-Party Cookies

Some third-party services, such as analytics tools, may also use cookies to help us measure performance and optimize the website.

4. Managing Cookies

You may manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the proper functioning of the booking system.